Education

  • Bachelor's Degree, the College of William and Mary in Virginia

  • Certificate in Theological Education, the University of the South

  • Certified Public Manager, Center for Public Management, Florida State University

  • Certified Finance Official, University of Tennessee

  • Certified Finance Master, University of Missouri - St. Louis

Office Accomplishments

  • 2016 named a Public Sector Champion for Excellence in Office Leadership by Thomson Reuters

  • 13 times awarded Florida Excellence in Finance Operations

  • 2009 named a "Best Boss" by Biz941

  • 2008 Outstanding Tax Collector in USA, National Association of County Collectors,Treasurers & Finance Officers

  • Expanded office hours for better customer service

  • First Tax Collector to offer Driver's License services (at downtown Sarasota Office)

  • First Tax Collector boating safety program

  • Piloted a public-private partnership for car dealers to electronically register customers' vehicles

  • First county to use automated clearing house system

  • Implemented Tax Collector website giving customers 24-hour access to a variety of information, forms and links plus the ability to inquire on property taxes

  • Expanded property tax payment options to include credit cards and e-check online or byphone

  • Regular Services at North Port City Hall

  • First Tax Collector to email Tax Bill information

  • First Tax Collector to email Business Tax notices

Leadership

  • Girls Inc. of Sarasota County, President 1992

  • Girl Scouts of Gulfcoast Florida, 1991-present

  • Manatee Community College Institute of Government Steering Committee, Chair 1990-92

  • Florida Constitution Revision Commission, 1998

    • Author of Universal Primary Provision

  • League of Women Voters of Sarasota County, Treasurer

  • Florida Tax Collectors Association, President 2001

  • Community Foundation of Sarasota County, Grants Committee 2006

  • Non-Profit Resource Center Advisory Board, Chair 2006

  • National Association of County Collectors, Treasurers & Finance Officers, President 2006

  • National Association of Counties, Board of Directors 2007-2010

“Always well run and excellent customer service. Thank you!”

— Jeff O.

“DMVs are awful except Sarasota! What a pleasure!”

— Deborah A.

“This office is the BEST - Nice, professional and pleasant staff.”

— Elizabeth C.

“Best experience I have ever had with a government agency! You folks are the best!”

— James R.